Refund Policy

This policy applies to all purchases made through Lights How and covers our range of lighting fixtures and services.

At Lights How, we are committed to providing quality lighting solutions. Our refund policy ensures that you can shop with confidence.

Eligibility for Refunds

To be eligible for a refund, items must be returned in their original condition and packaging. Please retain your receipt as proof of purchase.

Exclusions from Refunds

Certain items, such as custom orders or opened products, may not be eligible for a refund. Please check our policy for specific exclusions.

How to Request a Refund

To request a refund, please contact our customer service team with your order details. We will guide you through the return process.

Refund Processing

Once we receive your returned items, we will process your refund within a reasonable timeframe. You will be notified via email once the refund is completed.

Cancellation Policy

You may cancel your order within a specified period. Please ensure that you notify us promptly to initiate the cancellation process.